A Message from the CEO of the Holding Company
Introduction of Eideh Negar Holding
In the name of the Creator of existence, who made commitment the secret to survival and perfection the endless path of humanity, so that we may embrace responsibility and excellence as the guiding principles of our journey.
I hereby announce that, as the CEO of Eideh Negar Group, with over 14 years of experience in the construction industry and as the official and exclusive representative of the elevator and escalator brands Fuji and La Grazia Italy in Iran, I consider it my duty to clearly articulate the principles and values that have always been the cornerstone of this organization's work.
Principle One: Commitment to Quality and Longevity
At Eideh Negar, we do not view elevators and escalators merely as means of transportation, but rather as symbols of the project creator's vision, the quality of construction, and the level of innovation in the project. Therefore, by thoroughly understanding the needs of each project and collaborating with two leading brands, Fuji and La Grazia Italy, we provide the best and most reliable solutions to create a lasting masterpiece.
Principle Two: Dedication to After-Sales Service
What sets Eideh Negar apart is our unconditional commitment to after-sales service. To achieve this and ensure customer satisfaction, we have consistently employed various strategies over the years, including offering a 5-year unconditional technical warranty, which demonstrates our confidence in the quality of our products. Additionally, we provide a free list of essential spare parts upon the delivery of elevators to the project, ensuring faster maintenance and repair operations in case of malfunctions. This guarantees peace of mind and confidence for our clients regarding the future performance of our systems. Eideh Negar's services are not limited to our own projects; many organizations across the country rely on us for the installation, commissioning, and maintenance of elevators and escalators purchased from other brands. Notable projects such as Laleh Park Tabriz, Baran Tower at Ershad Hussainiya in Tehran, and Padideh Shandiz are examples of our outstanding external service activities in recent years.
Principle Three: Commitment to Customer Satisfaction, Not Just in Words, but in Action
Our track record is the result of the trust placed in us by prominent builders and clients across the country. Our involvement in distinguished projects such as the Niyatos Fereshteh Tower, Ava Center Aghdasieh Commercial Complex, Galleria Velanjak Commercial Complex, and the Tehran International Exhibition Center are just a few of our proud achievements. Our greatest asset is the repeated trust of our clients for ongoing collaborations, which reflects our professional performance, superior quality, and sense of responsibility over the years.
At Eideh Negar, we believe that customer satisfaction is not achieved solely through the delivery of high-quality products but also through service, support, and honest responsiveness, which are inseparable principles of our success. For this reason, from the initial consultation stage to design, installation, commissioning, warranty, and support, we stand by our clients, and this commitment will never change.
As the CEO of Eideh Negar Group, I have an enduring commitment to fully adhere to these principles, and I expect all members of my team to strive diligently in the path of growth, progress, and delivering the best services.